Overview
- Nature of Products: Welcome Rugs specializes in rugs and flooring solutions.
- Pricing Policies:
- Prices are subject to change without notice.
- Prices do not include taxes unless explicitly stated.
- Order Fulfillment:
- Shipping: We strive to provide accurate delivery timelines as listed on product pages. These timelines are estimates and subject to availability.
- Geographical Restrictions: We ship only within the continental United States and do not ship to P.O. boxes, A.P.O. addresses, Alaska, Hawaii, or Puerto Rico.
- Oversized Items: Items like rugs (9×12 and larger) are shipped via freight carriers and may require a signature upon delivery.
- Made-to-Order Items: Products made to order cannot be canceled, returned, or refunded.
- Return/Refund Policy:
- A 15% cancellation fee applies to all returns.
- Refunds are processed within 20 business days to the original payment method.
- Returned items must be in original condition.
- Approval or rejection of returns is at the discretion of our representative after inspection.
- The business is not liable for delays in refunds caused by banks or payment gateways.
- See Terms and Conditions for details