Privacy Policy
Effective Date: 1st November 2024
Welcome Rugs (“we,” “our,” or “us”) operates the website https://welcome-rugs.com and is a DBA (doing business as) trading entity of Welcome Group LLC, based in California, USA. We are committed to protecting your privacy and ensuring your personal data is handled responsibly and transparently. This Privacy Policy outlines how we collect, use, share, and protect your information, and the rights available to you under applicable laws, including the California Consumer Privacy Act (CCPA/CPRA).
1. Who We Are
Welcome Rugs is a DBA trading entity of Welcome Group LLC. Our customer service contact details are:
- Email: support@welcome-rugs.com
- Phone: 310 773-3046
2. What Personal Data We Collect and Why We Collect It
Comments
When visitors leave comments on our site, we collect:
- Data shown in the comments form
- Visitor’s IP address and browser user agent string (for spam detection)
An anonymized string created from your email address (hash) may be provided to the Gravatar service. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture will be visible in the context of your comment.
Media
If you upload images to our site, avoid embedding location data (EXIF GPS). Visitors to the website can download and extract location data from uploaded images.
Account Registration
We collect personal data, including:
- Name
- Email address
- Billing address
This information is necessary for order fulfillment and customer service.
Cookies
We use cookies for:
- Saving your name, email, and website when leaving comments (optional, lasts one year)
- Login and session management
- Analytics and tracking through Google Analytics
For details on cookie usage, refer to our Cookie Policy.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images). Embedded content behaves as if you visited the other website, which may collect data, use cookies, and track your interaction.
Analytics
We use Google Analytics to analyze website traffic and user behavior. For more details, refer to Google’s privacy policy: https://policies.google.com/privacy.
3. How We Use Your Data
We use your data for the following purposes:
- Marketing communications (with your consent)
- Order fulfillment
- Improving user experience
4. Who We Share Your Data With
We may share your data with:
- Payment processors (Square, WooPayments, PayPal)
- Shipping providers
We currently do not share data with marketing agencies but may consider this in the future. Any updates will be reflected in this policy.
5. User Rights Under California Law
Under the CCPA/CPRA, California residents have the following rights:
Access to Personal Data
You can request access to the personal data we collect and process about you.
Deletion of Personal Data
You can request the deletion of your personal data, except where retention is required by law or for legitimate business purposes.
Opting Out of Data Sales
You can opt out of the sale or sharing of your personal data. Use our Do Not Sell My Personal Information link to submit your request.
To exercise your rights, please contact us at support@welcome-rugs.com or call 310 773-3046.
6. How We Protect Your Data
We implement the following measures to protect your data:
- Secure servers
- Encrypted data transmission
- Firewalls
We are open to conducting regular security audits to enhance data protection.
7. Cookies and Tracking Technologies
We use Google Analytics for tracking user behavior and optimizing our website. Currently, we do not offer an opt-out option for cookies, but we recommend enabling your browser’s privacy settings for additional control.
8. Third-Party Services
We work with the following third-party providers:
- Payment Processing: Square, WooPayments, PayPal, GPay, Apple Pay
- Email Marketing: Mailchimp
- Advertising and Remarketing: Google Ads, Facebook, Instagram
9. Data Retention
- Comments: Retained indefinitely unless deleted upon request.
- Account Data: Retained as long as your account is active or as needed for legal purposes.
10. Your Contact Information
For privacy-related inquiries, contact us at support@welcome-rugs.com.
11. Additional Information
What Data Breach Procedures We Have in Place
In the event of a data breach, affected users will be notified promptly in accordance with applicable laws.
What Automated Decision Making and/or Profiling We Do
None.
Industry Regulatory Disclosure Requirements
None apply at this time.
Updates to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website.
Do Not Sell My Personal Information Click here to opt-out of data sales.
Thank you for trusting Welcome Rugs!